Karen Wong

Business Operations Manager

As Business Operations Manager at M1 Properties, Karen brings a wealth of experience, strategic insight, and a results-driven mindset to every aspect of the business. With over 28 years in business management, Karen is a trusted leader who plays a pivotal role in supporting the M1 Properties team and its clients through high-end portfolio management, strategic marketing, and exceptional customer care.

Karen’s reputation is built on unwavering dedication, clear and open communication, and a deep understanding of the real estate industry. She combines her extensive business acumen with a hands-on approach to operations, ensuring that both sales and property management services are delivered at the highest standard. Whether she’s streamlining internal processes, supporting client relationships, or developing strategic plans for property portfolios, Karen’s focus is always on creating value and delivering results.

In her role, Karen is responsible for aligning business goals with client needs, overseeing marketing strategies for premium listings, and ensuring operational efficiency across departments. Her problem-solving skills, paired with her calm, professional demeanour, make her an invaluable asset to clients, tenants, landlords, and the entire M1 Properties team.

Areas of Expertise:

  • Business Management & Operations
  • Strategic Planning & Implementation
  • High-End Portfolio Management
  • Real Estate Marketing Strategies
  • Problem Solving & Process Improvement
  • Client Relations & Customer Support

Karen is passionate about helping others succeed whether that’s her clients achieving their property goals or her team reaching new milestones. Her leadership is grounded in integrity, reliability, and a commitment to continuous improvement.

Outside the office, Karen enjoys spending time with family, exploring new destinations, and embracing opportunities for personal growth.

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